Terms and Conditions
General terms and conditions of Paulus Karremans Coaching & Mindfulness
Registration for an activity
- Registration must be made in writing via the registration system on the website.
- Registration is personal and binding.
- A registration may only be transferred to another person with the consent of Paulus Karremans Coaching & Mindfulness.
- In the event of multiple registrations at the same time, personal details are required for each individual and are binding.
- Registration is only possible for an entire course, training programme, workshop, individual lesson or coaching session.
- Places are allocated in the order in which registrations and payments are received.
- By registering, you agree to the Terms and Conditions.
Participation in the activity
- Participation in the activity is at the participant’s own risk.
- Participants are personally responsible for their registration, health and any need for coaching, guidance or therapy.
- Participation in any of the workshops, lessons, courses, training programmes, coaching sessions or other forms of activity constitutes acceptance of these General Terms and Conditions.
- Paulus Karremans Coaching & Mindfulness is not liable for any damage to and/or loss of the course participant’s, trainee’s, student’s or coachee’s property, nor for any form of physical injury before, during or after the workshop, course, lesson, coaching session or other activity.
- Paulus Karremans Coaching & Mindfulness reserves the right to deny the course participant, trainee, student or coachee access to an activity.
Content of the activity
- Paulus Karremans Coaching & Mindfulness reserves the right to amend the fees and content of workshops, courses, training programmes, coaching sessions and classes.
Confirmation, payment and invoicing
- Once you have registered and paid, you will receive a confirmation of registration and the invoice by email.
- The confirmation of registration is only valid once the corresponding payment has been received by Paulus Karremans Coaching & Mindfulness.
- Should you, due to a (technical) error, receive a confirmation of registration without payment having been duly made, then this confirmation is not valid.
- In exceptional cases, Paulus Karremans Coaching & Mindfulness may require you to provide proof of payment.
- The full amount must be paid three weeks before the start of the activity.
- If agreed, payment after the session is possible for a one-off coaching session.
Cancellation and refunds for courses/training sessions
- Once you have registered, you are entitled to cancel your registration free of charge within 14 days. This must be done by submitting a written cancellation. If you register within 14 days of the start of the course/training session, the cooling-off period expires as soon as the activity begins.
- If you cancel your registration up to two weeks before the start of the course/training, a fee of €50/CHF50 will be charged to cover administration, booking and preparation costs. Paulus Karremans Coaching & Mindfulness will refund your payment, decreased with these costs.
- If you cancel within two weeks of the start of the course/training, half of the total invoice amount will be charged and you will receive the other half back from Paulus Karremans Coaching & Mindfulness.
- If you cancel within 48 hours of the start or during the course/training, you will be liable for the full amount.
- You may choose to postpone the course/training to a later date, but no later than 6 months from the date of the invoice for the course. Once the 6-month period has elapsed, the client can no longer invoke this clause.
- Cancellations must be made in writing only. Cancellations made by telephone will not be considered valid.
- Should the course/training be unable to go ahead due to urgent and unforeseen circumstances, Paulus Karremans Coaching & Mindfulness will, of course, refund the full amount you have paid.
- Any sums you have already paid to Paulus Karremans Coaching & Mindfulness, to which you are entitled following cancellation by us or by you in accordance with these terms and conditions of enrolment and cancellation, will be refunded to you by Paulus Karremans Coaching & Mindfulness within fourteen days of the cancellation date.
- In the event of illness or sudden unavailability of the trainer(s) or workshop leader(s), Paulus Karremans Coaching & Mindfulness reserves the right to deploy other qualified trainer(s).
- In the event of the trainer’s illness or other unforeseen circumstances, and if no other trainer can be found, the participant/trainee concerned may make up the missed session at a later date.
Cancellation and refunds for workshops, one-off classes and coaching sessions
- Once you have registered, you are entitled to cancel your registration free of charge within 14 days. This must be done by submitting a written cancellation. If you register within 14 days of the start of the activity, the cooling-off period expires as soon as the activity begins.
- If you cancel within two weeks of the start of the workshop/single lesson, half of the total invoice amount will be charged and the other half will be refunded by Paulus Karremans Coaching & Mindfulness. If you cancel within 48 hours of the start or during the course/training, you will be liable for the full amount.
- If you cancel within 24 hours of the start of the coaching session, you will be liable for the full amount.
- Should the workshop or one-off session be unable to go ahead due to urgent and unforeseen circumstances, Paulus Karremans Coaching & Mindfulness will, of course, refund the full amount you have paid.
- Any sums you have already paid to Paulus Karremans Coaching & Mindfulness, to which you are entitled following cancellation by us or by you in accordance with these terms and conditions of registration and cancellation, will be refunded to you by Paulus Karremans Coaching & Mindfulness within fourteen days of the cancellation date.
- In the event of illness or sudden unavailability of the trainer(s) or workshop leader(s), Paulus Karremans Coaching & Mindfulness reserves the right to deploy other qualified trainer(s). In the event of the trainer’s illness or other unforeseen circumstances, and if no other trainer can be found, the student concerned may make up the missed session at a later date.
- If Paulus Karremans Coaching & Mindfulness decides not to commence or to terminate a coaching programme, Paulus Karremans Coaching & Mindfulness will under no circumstances refund the coaching sessions already attended. In the event of non-commencement or termination by Paulus Karremans Coaching & Mindfulness, there is no obligation to pay for any outstanding coaching sessions.
Missed part of a course, training session, workshop or other activity
- No refund will be given for any part of a course, workshop or other activity that has been missed.
Confidentiality and privacy
- All personal information provided by participants, in whatever form and of whatever nature, is treated with the utmost care by Paulus Karremans Coaching & Mindfulness, and is kept strictly confidential. Strict agreements have also been made in this regard with third parties engaged by Paulus Karremans Coaching & Mindfulness in the course of its business.
- Paulus Karremans Coaching & Mindfulness will not disclose any personal data to third parties unless required to do so by law.
- Information about you will only be shared with others, such as your GP or specialist, if you have given your express consent. Even if your employer reimburses the cost of the training course or coaching programme, no information regarding your participation will be shared with them without your express consent.
- During group courses and training sessions, a confidentiality agreement will be agreed with the participants, which means that participants must not disclose any personal information about other participants that is provided to them or comes to their attention during the training.
Applicability
- These ‘General Terms and Conditions’ apply to all agreements between Paulus Karremans Coaching & Mindfulness and the course participant, trainee, student or coachee, concerning participation in lessons, workshops, training sessions, courses and other forms of education and coaching, or consultancy in the broadest sense of the term.
- Any deviations from this agreement are only binding if they have been confirmed in writing by Paulus Karremans Coaching & Mindfulness.
Applicable law and court
- Dutch law or European law applies to any agreement between Paulus Karremans Coaching & Mindfulness and the course participant, trainee, student or coachee.
Paulus Karremans Coaching & Mindfulness
Philips Vingboonsstraat 20
5041 GG Tilburg
KvK-nummer: 17 26 29 10
BTW-id: NL004040428B66
+316 54 75 62 64
info@pauluskarremans.nl
www.pauluskarremans.nl